Refund Policy

This Refund Policy explains the conditions under which refunds may be considered for payments made on our Football Prediction Platform.

Due to the digital nature of our services, subscriptions, and premium prediction access, payments successfully completed and services successfully delivered are generally not refundable.

This policy ensures clarity regarding payments, subscriptions, and digital services provided through our platform.

Our platform provides digital services including:

• Regular and VIP subscription access.
• Premium football predictions.
• Digital football analysis and information.

Because these services provide immediate digital access, users should carefully review available information before completing a purchase.

Refunds may only be considered where there is a genuine payment failure or service delivery issue.

Eligible situations may include:

• Payment completed but purchased access was not activated.
• A verified technical issue prevented delivery of the purchased service.
• A duplicate payment was made for the same service.
• Payment was processed incorrectly due to a system error.

If a payment fails, is interrupted, or funds are deducted without successful service activation, the issue may be reviewed.

Users may be required to provide payment evidence, transaction details, or other information necessary to investigate the issue.

Where a genuine payment failure is confirmed, we will take appropriate steps to resolve the matter.

If a user is charged more than once for the same subscription or service due to a verified duplicate transaction, the additional payment may qualify for correction or refund.

Users should report duplicate transactions as soon as possible.

Refunds will generally not be provided in situations where the service has been successfully delivered or made available to the user.

This includes:

• User dissatisfaction with prediction results.
• Matches ending differently from predictions.
• User changing their mind after purchase.
• Failure to use available subscription benefits.
• Personal expectations not being met after receiving access to the service.

Football results are uncertain and cannot be used as a basis for refund requests.

Once a subscription payment has been successfully confirmed and access has been activated, the user receives the agreed subscription benefits for the selected period.

Successful subscription payments are not refundable simply because a user no longer wishes to continue using the service.

Users are encouraged to review subscription details before completing payment.

Users requesting a refund review must contact our support team and provide relevant transaction details.

Information that may be required includes:

• Registered account details.
• Payment confirmation.
• Transaction reference.
• Description of the issue experienced.
• Any supporting evidence.

Each request will be reviewed based on the circumstances and information provided.

Where a refund is approved, processing time may depend on the payment method, financial institution, and external payment providers involved.

We are not responsible for delays caused by banks, payment providers, or other third-party financial services.

Users will receive confirmation once a refund decision has been completed.

We may update this Refund Policy when necessary to reflect changes in our services, payment processes, or legal requirements.

Updated versions will be published on this page with the revised date.

If you have questions regarding payments, refunds, or subscription issues, please contact our support team through the contact section available on our website.

We aim to handle payment-related concerns fairly, transparently, and according to this Refund Policy.